Verify Your rumacabuk Account
Verification is the step that locks your account to you — it is how we make sure withdrawals go to the right person and that your balance stays protected even if your device changes. We ask for a copy of your Malaysian identity card (MyKad) and, where needed, a screenshot or statement showing your e-wallet or bank account matches the name on
the account. The process is handled inside your account settings and does not require you to email or post documents. Completing verification early means your first withdrawal request will not be delayed when you decide to cash out.
- Open account settings — Tap your profile icon and go to the verification section inside your rumacabuk account settings.
- Upload your MyKad — Submit a clear photo of both sides of your Malaysian identity card — front and back in one upload step.
- Confirm your payment method — If prompted, attach a screenshot showing your Touch 'n Go eWallet, Boost or bank account name matches your registration name.
- Verification confirmed — Once our team reviews and approves your documents, your account is fully verified and withdrawal requests process without the extra check.