How We Protect Your Account Data

rumacabuk collects the account details you give us when you register — your phone number, email and the payment method you choose, whether that's Touch 'n Go eWallet, Boost or GrabPay. We also log device details such as your browser type and app version, so we

1. 1

   can flag unusual logins and keep your wallet balance protected. None of this data gets sold to outside parties; it's used to run your account, process withdrawals, and meet verification checks tied to the payment rail you picked. Where a deposit or withdrawal needs extra confirmation

2. 2

   — say, a name mismatch between your bank account and your registered profile — we may ask for a photo ID or a screenshot of your e-wallet statement. Access to this policy and the rights it describes depends on local law and is available where local

3. 3

   law permits; check your own jurisdiction before opening an account. We keep transaction records for as long as needed to resolve disputes or respond to a payment provider's query, then retire them from active systems. If you want to see what we hold on your account,

4. 4

   or you'd rather we delete it once your account is closed, raise that directly with our support line.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.